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TERMS AND CONDITIONS

TERMS AND CONDITIONS
Last Updated: 03/03/2025

These Terms and Conditions ("Terms") govern your access and use of CognitiaI ("Platform"), an AI Software-as-a-Service (SaaS) platform operated by SKYLINE DIGITAL GROUP LTD ("Company," "we," "us," or "our"), a company registered in England and Wales under Company Number 16257030, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX.

By using our Platform, you agree to comply with these Terms. If you do not agree, you must not use our services.

1. OUR SERVICES

1.1 CognitiaI provides AI-powered tools and solutions via a cloud-based subscription model.
1.2 The scope of services may be updated or modified at our discretion.
1.3 The Platform is provided on an "as-is" and "as-available" basis.

2. INTELLECTUAL PROPERTY RIGHTS

2.1 All intellectual property rights, including trademarks, copyrights, and proprietary software, remain the property of the Company or its licensors.
2.2 Users are granted a limited, non-exclusive, non-transferable right to use the Platform under these Terms.
2.3 Unauthorized copying, modification, or redistribution of our content is strictly prohibited.

3. USER REPRESENTATIONS

3.1 You confirm that:

  • You are at least 18 years old or the legal age in your jurisdiction.

  • You have the legal authority to enter into these Terms.

  • You will not use the Platform for unlawful purposes.

4. USER REGISTRATION

4.1 Users must create an account to access certain features.
4.2 You are responsible for maintaining the security of your login credentials.
4.3 We reserve the right to suspend or terminate accounts for non-compliance.

5. PURCHASES AND PAYMENT

5.1 Our services operate on a paid subscription model with pricing listed on our website.
5.2 Payments must be made via approved payment gateways.
5.3 We reserve the right to suspend access for non-payment or chargebacks.
5.4 Taxes and transaction fees may apply depending on your location.

6. FREE TRIAL

6.1 We may offer free trials at our discretion.
6.2 If not cancelled before the trial ends, you will be charged according to the selected plan.

7. CANCELLATION AND REFUND POLICY

7.1 Subscriptions can be cancelled at any time via your account settings.
7.2 Refunds are only issued in accordance with our Refund Policy.

8. PROHIBITED ACTIVITIES

8.1 You must not:

  • Engage in fraudulent or unauthorized transactions.

  • Attempt to disrupt or reverse-engineer the Platform.

  • Use our services for illegal or harmful purposes.

9. USER-GENERATED CONTENT

9.1 Users may contribute content where applicable.
9.2 We reserve the right to remove inappropriate or unlawful content.

10. CONTRIBUTION LICENSE

10.1 By submitting content, you grant us a non-exclusive, worldwide license to use, reproduce, and distribute it.

11. SERVICES MANAGEMENT

11.1 We may modify, suspend, or terminate services at our discretion.

12. PRIVACY POLICY

12.1 Our Privacy Policy governs the collection, use, and protection of user data.

13. TERM AND TERMINATION

13.1 These Terms remain in effect while you use the Platform.
13.2 We may terminate your access for violations or non-payment.

14. MODIFICATIONS AND INTERRUPTIONS

14.1 We may update these Terms at any time.
14.2 Service interruptions may occur due to maintenance or technical issues.

15. GOVERNING LAW

15.1 These Terms are governed by the laws of England and Wales.

16. DISPUTE RESOLUTION

16.1 Disputes will first be resolved through mediation. If unsuccessful, they will be settled in the courts of England and Wales.

17. LIMITATION OF LIABILITY

17.1 We are not liable for indirect or consequential damages resulting from Platform use.

18. INDEMNIFICATION

18.1 You agree to indemnify us against claims related to your use of the Platform.

19. USER DATA

19.1 We store and process user data in accordance with applicable data protection laws.

20. ELECTRONIC COMMUNICATIONS

20.1 By using our services, you consent to receive electronic communications from us.

21. MISCELLANEOUS

21.1 If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

22. CONTACT US

For inquiries, contact us at:

  • Email: info@cognitiai.uk

  • Phone: +44 20 3769 3792

  • Address: 128 City Road, London, United Kingdom, EC1V 2NX